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# File 'app/operations/twilio/rails/phone/twiml/prompt_operation.rb', line 11
def execute
return Twilio::Rails::Phone::Twiml::ErrorOperation.call(phone_call_id: phone_call.id, tree: tree) if phone_call.answering_machine?
response = phone_call.responses.find(response_id)
prompt = tree.prompts[response.prompt_handle]
raise Twilio::Rails::Phone::InvalidTreeError, "cannot find #{response.prompt_handle} in #{tree.name}" unless prompt
twiml_response = Twilio::TwiML::VoiceResponse.new do |twiml|
unless prompt.gather&.interrupt?
add_messages(twiml, message_set: prompt.messages, response: response)
end
case prompt.gather&.type
when :digits
args = {
action: ::Twilio::Rails::Engine.routes.url_helpers.phone_prompt_response_path(
format: :xml,
tree_name: tree.name,
response_id: response.id
),
input: "dtmf",
num_digits: prompt.gather.args[:number],
timeout: prompt.gather.args[:timeout],
action_on_empty_result: false
}
args[:finish_on_key] = prompt.gather.args[:finish_on_key] if prompt.gather.args[:finish_on_key]
twiml.gather(**args) do |twiml|
if prompt.gather&.interrupt?
add_messages(twiml, message_set: prompt.messages, response: response)
end
end
twiml.redirect(::Twilio::Rails::Engine.routes.url_helpers.phone_timeout_path(
format: :xml,
tree_name: tree.name,
response_id: response.id
))
when :voice
args = {
max_length: prompt.gather.args[:length],
timeout: prompt.gather.args[:timeout],
action: ::Twilio::Rails::Engine.routes.url_helpers.phone_prompt_response_path(
format: :xml,
tree_name: tree.name,
response_id: response.id
),
recording_status_callback: ::Twilio::Rails::Engine.routes.url_helpers.phone_receive_recording_path(
response_id: response.id
)
}
if prompt.gather.args[:transcribe]
args[:transcribe] = true
args[:transcribe_callback] = ::Twilio::Rails::Engine.routes.url_helpers.phone_transcribe_path(response_id: response.id)
end
args[:profanity_filter] = true if prompt.gather.args[:profanity_filter]
twiml.record(**args)
when :speech
args = {
action: ::Twilio::Rails::Engine.routes.url_helpers.phone_prompt_response_path(
format: :xml,
tree_name: tree.name,
response_id: response.id
),
input: "speech",
timeout: prompt.gather.args[:timeout],
action_on_empty_result: true,
language: prompt.gather.args[:language].presence || "en-US",
enhanced: !!prompt.gather.args[:enhanced]
}
args[:speech_timeout] = prompt.gather.args[:speech_timeout] if prompt.gather.args[:speech_timeout]
args[:speech_model] = prompt.gather.args[:speech_model] if prompt.gather.args[:speech_model].present?
args[:profanity_filter] = true if prompt.gather.args[:profanity_filter]
twiml.gather(**args)
when nil
twiml.redirect(::Twilio::Rails::Engine.routes.url_helpers.phone_prompt_response_path(
format: :xml,
tree_name: tree.name,
response_id: response.id
))
else
raise Twilio::Rails::Phone::InvalidTreeError, "unknown gather type #{prompt.gather.type.inspect}"
end
end
Twilio::Rails.config.logger.info("prompt_twiml: #{twiml_response}")
twiml_response.to_s
end
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